You may need to change your Kerberos password To use Citrix, your Kerberos password cannot be more than three years old. If your password exceeds this age limit, you need to Uninstall previous Citrix versions • Drag Applications > Citrix ICA Client folder into the trash.

• Drag userhome > Library > Preferences > Citrix ICA Client into the trash. • Check if the following folder exists: Macintosh HD > Library > Preferences > Citrix ICA Client. If it exists, move it to the Trash. Install Citrix Receiver Client for Mac • Download the Citrix Receiver client for Mac, available from the; and click Download. Note: this will take you to Citrix's website to download the latest installer.

• When prompted, choose to Save the installer. Depending on your browser settings, the file may download without showing you this dialog box.

• FireFox • Safari • Chrome • On a Mac computer, the.dmg file appears in the Mac Downloads folder. Click the folder and then select the CitrixReceiverWeb.dmg file. When prompted, click Install Citrix Receiver. • Follow the instructions provided by the Receiver Installer. • Once installed, continue with Using Citrix to access applications from your Mac.

Receiver for Mac overview High performance web and self-services access to virtual apps and desktops. Configure for anywhere access from your desktop or web access with Safari, Chrome or Firefox. Install Citrix Receiver. Steps: How to install Citrix Receiver for Mac OSX. Before You Begin. Remove the Citrix online plug-in. Install Citrix Receiver.

Using Citrix to access applications from your Mac • Navigate in your web browser, with certificates, to. With the Citrix Receiver client successfully installed, you should see the Citrix StoreFront logon prompt. • Enter your Kerberos username (portion of your MIT email address before the @mit.edu). • Enter your Kerberos password (password used to check your MIT email). Result: Applications available from the MIT Citrix servers are displayed. NOTE: If you see a prompt to Download the Citrix Receiver client, but it's already installed, choose Already Installed from the links on the right.

• Click the icon for your selected application. Note for off-campus users To access applications via Citrix from off-campus locations or from a private subnet, you will need to connect to the MIT VPN (Virtual Private Network) before connecting to Citrix.

See: Related Links Prefab Email for use by BH team IS&T has upgraded its Citrix servers. The new servers are available at, and the updated Citrix Receiver is needed. Instructions for installing the Citrix Receiver client, and access BrioQuery via are available at: Please note that the new servers do not allow for stored launch.ica files. You'll need to access the applications by navigating to. Off campus users will need to first connect to the MIT VPN. More information about the MIT VPN is available at: I hope this helps to clarify. Please don't hesitate to let us know if you have any additional questions.

Would you also please let us know if this resolves the issue for you?

Software Solution Disclaimer This package contains a software solution that has been replaced by a more recent version available for download from the Citrix support website (support.citrix.com). It is provided merely for your convenience. Citrix recommends applying the most up-to-date version of the software, which addresses the fix or enhancement being targeted. Later versions of the release may include multiple changes that address different areas including security vulnerabilities, code fixes, and enhancements.

Installation of this software should only be performed on test or developmental environments. This software is not supported and is provided 'AS IS.' You are solely responsible for your selection and use of the software. Any reported issues will require the most current revision of the software (). Please visit our security site for additional security notices and information ( ). CITRIX MAKES NO REPRESENTATIONS OR WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PROVIDED SOFTWARE SOLUTION.

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