If you see a 'Sorry we couldn't connect to Skype', 'Skype can't connect' or 'Unable to receive notifications' message when you try to use Skype, the most likely cause is a poor internet connection, or no internet connection. To fix this issue, try the following: • Make sure your mobile device is not offline. • Check your internet connectivity by opening any other web page. If you can read this page from your mobile device, you’re connected. • Switch from cellular mobile data to Wi-Fi to ensure you. If you need help with downloading, and select the operating system you use.

• If you’re using an Android device, make sure you haven’t blocked internet access to the Skype app. About blocking internet access on Android apps. • Change your password. If you’re not sure how to change your password, will tell you how. • In order to receive notifications, you need to be connected, signed in, and have notifications enabled in the app, on your device and allowed by the network you are connected to. If you’ve tried the tips above and you’re not back up and running, the has lots of helpful information. Start with a search for your question – chances are, the answer’s already there.

You can’t do anything about these issues—wait for Microsoft to fix them and try connecting later. Review Skype Audio Settings. If your Skype microphone is not working, you can test your microphone (and speakers) from the Audio Settings panel. Open the Options window in Skype by clicking Tools > Options. Follow the link to verify Skype's current server status. Thirdly, ensure your internet connection is not the issue. Perform a clean install of Skype in case none of.

Video for mac and windows. *Skype is not responsible for the content of external sites.

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